Trump Admin. Pulls Social Security Wait Times to Hide Bad Customer Service
Source: The Daily Beast
Trump Admin. Pulls Social Security Wait Times to Hide Bad Customer Service
Kenneal Patterson
Sat, June 21, 2025 at 3:17 PM EDT 4 min read
The Trump administration has eliminated parts of the Social Security call service to mask increased wait and processing times.
Callers will no longer be informed of wait times while on hold, callback wait times, and processing times for benefits, The Washington Post reported. The agency will also no longer publish the number of callers waiting on hold and the number of callers waiting on callback.
The missing information is the latest sign of the agency’s deterioration amid website crashes, long field office lines, and other glitches thanks to cuts from Elon Musk’s Department of Government Services (DOGE).
One Social Security employee told the Post that it has taken at least double the time to process a claim under Trump compared to Biden. For international callers, sometimes processing a claim can take up to a month.
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Read more: https://www.yahoo.com/news/trump-admin-pulls-social-security-191730978.html
= new reply since forum marked as read
No change that to absolutely going to lose our Social Security our Medicare our Medicaid our food stamps, snap benefits clean air and water, etc.. I know we’re going to lose all of that but at least we dodged that bullet of having Hillary as president who wouldn’t guarantee Medicare for all so wow we really dodged a bullet, but we badmouthed her repeatedly because she wouldn’t guarantee Medicare for all.
I forgot to mention safe food supply, that is gone, I forgot to mention that Kennedy will eliminate all vaccines, etc.
