Website crashes and missing info crippling Social Security after DOGE overhaul
Source: Raw Story
June 21, 2025 9:34AM ET
Since Elon Musk's Department of Government Efficiency (DOGE) took effective control of the Social Security Administration, the agency that services the needs of the Americans who have paid into it throughout their lives has become such a mess that officials have started hiding unflattering metrics.
According to a report from the Washington Post, the purging of employees at Social Security along with a change in how the agency does business by DOGE has resulted in "website crashes, overloaded servers and long lines at field offices" due to cost-cutting.
The Saturday report by the Post's Meryl Kornfield and Hannah Natanson notes that the agency has now "... stopped publicly reporting its processing times for benefits, the 1-800 numbers current call wait time and numerous other performance metrics, which customers and advocates have used to track the agencys struggling customer service programs."
According to those advocates for the 74 million Americans who rely on Social Security, hiding the metrics is a betrayal of the public's trust. Ex-Maryland Gov. Martin OMalley, who served as a Social Security commissioner, pointed out, "Its a shame that now they are trashing the trust that the public should have in numbers that are timely and accurate and real."
Read more: https://www.rawstory.com/social-security-doge-2672410586/

Bayard
(25,592 posts)So trump could contract it out to one of his buddies, and it will cost twice what it does now in administrative costs.
groundloop
(13,067 posts)Costs will skyrocket, service will be pathetic.
AverageOldGuy
(2,663 posts)Trump claims the Social Security Administration is a huge mess, poorly managed, wasteful, filled with fraud and abuse.
Musk and his Merry Men screw up the SSA system. System becomes unreliable and screwed up.
Trump says "See, I told you so. Let's get rid of it."
And that's the plan.
reACTIONary
(6,499 posts)... The Washington Post: https://wapo.st/4n9b906 (No Paywall)
Iamscrewed
(418 posts)Who didn't see that coming?
MaineBlueBear
(145 posts)But they're shameless. Color me shocked that the party that has railed against the New Deal for the last 90 years is causing pain and suffering to their fellow Americans.
NoMoreRepugs
(11,434 posts)2naSalit
(97,101 posts)elleng
(139,837 posts)including xtras which I did not expect.
snot
(11,105 posts)Just came across this article, which does an excellent job critiqueing how MIC waste, fraud, and abuse plus endless wars have impoverished and undermined our welfare:
"The Real National Emergency: Endless Wars, Failing Infrastructure, and a Dying Republic", https://www.rutherford.org/publications_resources/john_whiteheads_commentary/the_real_national_emergency_endless_wars_failing_infrastructure_and_a_dying_republic