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3Hotdogs

(15,567 posts)
Mon May 25, 2026, 11:24 PM 4 hrs ago

Strange email from B.o.A. All my cards are "locked" including the bank's debit card.

So I get an email saying "Card locked: Transaction could not be processed.."

The transaction in question was a draft payment to AFFIRM.COM.

AFFIRM is one of several companies that finance a purchase over a period of time.

The problem is, I haven't bought anything large enough to put on a payment plan and I never applied for credit to this company.

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Strange email from B.o.A. All my cards are "locked" including the bank's debit card. (Original Post) 3Hotdogs 4 hrs ago OP
I would suspect a scam DBoon 4 hrs ago #1
I am assuming that you have contacted your bank? niyad 4 hrs ago #2
Almost assuredly a scam. Norrrm 4 hrs ago #3
Can you access ypur accounts on line? OAITW r.2.0 4 hrs ago #4
Sounds legit JoseBalow 4 hrs ago #5
Totally typical scam. Surprised you would not assume that immediately NoRethugFriends 3 hrs ago #6
act now! Skittles 3 hrs ago #7
Sounds like a phishing scam or similar. Never respond to such emails/messages through RockRaven 3 hrs ago #8
This may be old fashioned, but when that happens, mwmisses4289 2 hrs ago #9
I get BOA phishing bamagal62 3 sec ago #10

DBoon

(25,166 posts)
1. I would suspect a scam
Mon May 25, 2026, 11:27 PM
4 hrs ago

Call the bank's customer support number listed on your card and try to talk to a human being.

DO NOT call the number provided in the email.

Norrrm

(5,655 posts)
3. Almost assuredly a scam.
Mon May 25, 2026, 11:31 PM
4 hrs ago

Call the phone # that's on the back of your actual card.

Do NOT use the phone number or email or whatever contact info from the email.

RockRaven

(19,778 posts)
8. Sounds like a phishing scam or similar. Never respond to such emails/messages through
Mon May 25, 2026, 11:51 PM
3 hrs ago

any links they contain.

If you consider it necessary to contact your bank, do so through whatever routes/means you would normally use to initiate contact with them yourself -- not by responding to any supposed (and possibly fake) reaching out on their part.

mwmisses4289

(4,756 posts)
9. This may be old fashioned, but when that happens,
Tue May 26, 2026, 01:29 AM
2 hrs ago

I usually go in person to my bank to let them know I received this, can they help me with it. It almost always turns out to be a scam.

bamagal62

(4,560 posts)
10. I get BOA phishing
Tue May 26, 2026, 03:40 AM
3 sec ago

Emails often. Call the number on your card and see if there has been an attempted transaction. My guess is it’s just a scam email hoping you’ll click on something.

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