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mgardener

(2,426 posts)
16. I purchased a Hart product
Thu Jun 4, 2026, 10:07 PM
8 hrs ago

A garden sprayer. Battery powered
Worked fine for 2 years.
Did not work this year.
I called the company.
There is no technical support line.
Nearest repair center not only is 75 + miles away, it is in Montreal, Canada.
I would have to shlep this thing across the border to be fixed.

I get why people are mad.
There is no way for me to have known, before I bought this, that it is essentially not repairable if it breaks.
Even under warranty.

Recommendations

1 members have recommended this reply (displayed in chronological order):

Flagrant price gouging is a big one. People are starting to understand what its like when so few own so much Cheezoholic 10 hrs ago #1
I regularly fantasize about the methods of the French Revolution being applied here in America today-- Jack Valentino 8 hrs ago #19
Yeah, that's called capitalism. BlueTsunami2018 10 hrs ago #2
No to mention the incorporation of A.I. into customer service. Crowman2009 10 hrs ago #3
When you call customer service.... SergeStorms 10 hrs ago #4
I'd rather talk to Bangalore than to an AI bot DBoon 10 hrs ago #5
and that's not saying much DinahMoeHum 9 hrs ago #8
Not to mention, both are hard to understand! slightlv 9 hrs ago #12
Nothing works the way it is supposed to anymore. Nothing. Midnight Writer 9 hrs ago #6
I could not have written this better myself! slightlv 8 hrs ago #13
Because people keep voting for fascist conservatives who don't give a shit about us? Initech 9 hrs ago #7
Online shopping has to be a contributor. LisaM 9 hrs ago #9
It's dealing with insurance that drives me nuts BeneteauBum 9 hrs ago #10
Didn't see a lot of hope in the article. Raven123 9 hrs ago #11
Anger over blatant company greed over developing or maintaining a reputation for service is on the rise. Aussie105 8 hrs ago #14
Seriously? America is a GIANT ripoff now. johnnyfins 8 hrs ago #15
I purchased a Hart product mgardener 8 hrs ago #16
I'm sick and tired of getting nickel and dimed JoseBalow 8 hrs ago #17
Prices keep climbing and products samplegirl 8 hrs ago #18
And these foreign corporations buying out our local businesses Farmer-Rick 8 hrs ago #20
The United States of RIPOFFFFFFFFFFFF johnnyfins 8 hrs ago #21
Is QA still a thing? moondust 8 hrs ago #22
Former QA Officer F-18_AMO 8 hrs ago #24
EV Purchase (short version of a long story) F-18_AMO 8 hrs ago #23
Latest Discussions»General Discussion»Why are US consumers so a...»Reply #16