Welcome to DU! The truly grassroots left-of-center political community where regular people, not algorithms, drive the discussions and set the standards. Join the community: Create a free account Support DU (and get rid of ads!): Become a Star Member Latest Breaking News Editorials & Other Articles General Discussion The DU Lounge All Forums Issue Forums Culture Forums Alliance Forums Region Forums Support Forums Help & Search

CloudWatcher

(1,999 posts)
5. Not answering the question you asked, but ....
Tue Feb 6, 2024, 07:38 PM
Feb 2024

Re: "It's common for the V.A. to call just once. If you miss it, you missed it. They won't call again."

Do you have/use email? And a login on the VA patient portal at https://www.myhealth.va.gov ?

I'm not a VA patient, but my health providers flood me with both emails and texts to let me know to login to their patient portals to read the latest in test results and comms with the doctors. Depending on phone calls is both slow and unreliable, if it's available I'd try and figure out the portals.

"... due to HIPPA rules, no voicemail is actually recorded."

Again, I don't know about the VA, but there's a checkbox on the forms where I give doctors my phone number that tells them if it's ok (or not) to leave detailed messages. I.e. you "should" be able to tell them it's ok to leave lab results in a voicemail.

Hope this helps. Again I'm not a VA customer, so it's possible they don't do any of what I'm talking about ))

Recommendations

0 members have recommended this reply (displayed in chronological order):

Latest Discussions»Help & Search»Computer Help and Support»Anyone know if there is a...»Reply #5