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Apple Users

forgotmylogin

(7,819 posts)

1. I don't believe they need to access the OS to replace a battery.

Reply to shanti (Original post)

Tue Feb 12, 2019, 04:18 PM

Feb 2019

The batteries are not user-accessible, so they have to open the machine. They shouldn't need to turn it on except to see if the battery is charging, which should show on the lock screen somewhere I think - or just if the machine powers on when the battery is hooked up.

If you're really worried, and you know the machine will be out of your hands longer than you are present and waiting for it, use Time Machine or another hard drive backup utility to save all your data at home, then reinstall the OS clean with nothing there. Then when you get the machine back, restore your files.

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Highlight:

Question about the Genius Bar and Macbook security [View all] shanti Feb 2019 OP

I don't believe they need to access the OS to replace a battery. forgotmylogin Feb 2019 #1

In my Genius Bar experience... CincyDem Feb 2019 #2

My Genius Bar has been a good experience. I've been there more than a few times. Sancho Feb 2019 #3

Macbook security & FileVault CloudWatcher Feb 2019 #4

Thanks for your advice, everyone! shanti Feb 2019 #5

Authorized resellers Tetrachloride Feb 2019 #6