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quakerboy

(14,340 posts)
1. Interesting
Tue Apr 30, 2013, 01:28 AM
Apr 2013

It would be interesting to see a comparison of performance with years gone by.

Specifically, claims dealt with vs either employees allocated to the task, or funding allocated to the task.

The size of the backlog could be inefficiency or something. But my suspicion is that its just a matter of a great many more people applying, without a corresponding increase in the deparment assigned to deal with those applications.

IE if you have 10 people to deal with 10,000 claims, and then the next year, you hire a new person, so you have 11 folks, but 50,000 claims come in, your going to have a backlog.

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