VA withholds disability claims executives' bonuses

[pinboy3niner]

2. I think it's obviously a symbolic action

VA resources for claims processing have been increased under the Obama Administration, but it may not be the fault of managers if even the increased resource level is inadequate to meet increased demand.

And part of the problem may be of the VA's own making if their performance standards for claims adjudicators reward employees who clear claims by ignoring supporting evidence submitted by veterans, arbitrarily deny claims, or nickel-and-dime claimants by awarding unjustifiably low ratings. Those kinds of actions force veterans to appeal or re-submit their claims, leading to even more workload for VBA claims adjudicators.