Veterans upset over proposed disability filing changes

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http://hamptonroads.com/2014/01/veterans-upset-over-proposed-disability-filing-changes

Veterans upset over proposed disability filing changes
By Kevin Freking
The Associated Press
© January 12, 2014

WASHINGTON

For veterans seeking disability compensation, the application process is supposed to be so easy that a handwritten note on a napkin will initiate a claim or an appeal. A proposed rule from the Obama administration would change that, and veterans groups are sounding the alarm.

The Department of Veterans Affairs says the many ways that requests for disability compensation arrive actually hamper its ability to administer benefits, and they contribute to a claims backlog that has about 400,000 veterans waiting more than 125 days for a decision. At times, workers spend so much time trying to figuring out what’s being claimed and trading letters with applicants that it’s slowing down decisions for everyone.

The VA’s solution: Require veterans to use a standard form when they file for disability compensation — or appeal a decision, and throw in some incentives for those who use a computer.

The response to the proposed rule from the nation’s major veterans groups?